JAM Ltd. (hereinafter referred to as "the company") recognizes the importance of personal information obtained from stakeholders and considers its protection to be the basis of our business activities and one of our most important management priorities.

In order to provide you with safe, secure, and reliable services, we have established the following basic policies, which the company ensures thoroughly communicated to all employees and are in compliance with.

1　Basic Policy

  1. The company complies with the Act on the Protection of Personal Information and other related laws and regulations. We have also established, implemented, and maintained internal regulations regarding personal information protection (hereinafter, "Company Regulations"), and strive to continually improve them.
  2. The company will establish a management system for protecting personal information, and will make our company regulations known to our officers and employees, striving to ensure their thorough compliance.
  3. The company will handle personal information within the scope of the purpose of use that is clearly stated to the customer. Furthermore, the company will not disclose or provide personal information provided by customers to third parties unless we have the customer's consent or there is a legitimate reason to do so.
  4. The company will keep personal information accurate and up-to-date, and will strive to prevent unauthorized access to personal information, as well as leakage, loss, and damage of personal information, and will continually improve and correct information security.
  5. The company will respond sincerely and promptly to customer inquiries and requests for disclosure, etc. regarding personal information.

Established July 31, 2025
Hitomi Sakonju, President & CEO, JAM Ltd.

2　Purpose of Use of Personal Information

When the company receives personal information from its customers, the company will clearly state the purpose of use of that information in advance and use it within the scope of that purpose. If it becomes necessary to use any customer's personal information beyond the scope of the clearly stated purpose, the company will notify the customer and obtain his/her consent before using it. The purposes for which the company uses personal information held by our company are as follows:

Personal information about customers
Business negotiations, meetings, etc. with customers
Shipping of products, materials, etc.
Sending information about services, events, etc.
Providing customer support and maintenance
Responding to inquiries and consultations
Providing various membership services

3　Appropriate Acquisition of Personal Information

The company will acquire personal information through lawful and fair means.

4　Provision of Personal Information

The company will not disclose or provide your personal information to third parties except in the following cases:
When the customer's consent is obtained
When required by law
When it is necessary to protect human life, body, or property, and obtaining the customer's consent is difficult
When the handling of personal information is outsourced to the extent necessary to achieve the purpose of use
When business succession occurs due to merger, company split, business transfer, or other reasons

Notwithstanding the above, when it is deemed appropriate for our affiliated companies or agents to provide services to customers or respond to inquiries, etc., we may provide customers' addresses, names, telephone numbers, etc. to such affiliated companies, etc. In such cases, customers may request that we stop providing personal information to such affiliated companies, etc.

5　Inquiries regarding personal information

お客様の個人情報の開示・訂正・削除等に関するお問い合わせは、お問い合わせフォームよりご連絡ください。

6　Other Matters

1.Regarding Access Information
This website may collect access log information in order to provide you with better service. Please be aware of this. The collection of access logs is not intended to identify your personal information.
2.Regarding Cookies
To enhance your experience on this website, we use cookies in some areas. Cookies and IP address information cannot be used alone to identify a specific individual, and are therefore not considered personal information. Cookies can be rejected by changing your browser settings.